Retreat FAQ's
Retreat – FAQ's
What type of travel tickets shall I book?
We suggest booking the most flexible travel tickets possible if you’re not coming by car. While it’s tempting to grab cheap non-refundable tickets, please choose options that allow you to change or cancel if needed.
What room type shall I book?
El Canuelo Retreat
All casitas are decorated to a similar standard and can be shared by up to 4 people (2 bedrooms). If sharing with someone you know and you prefer a double bed, please let us know. Private rooms and casitas are also available.
Santillan Retreat
Santillán has individually designed en-suite bedrooms, each with a private balcony or garden terrace facing the sea, tropical gardens, and hills. You can book a private double or a shared twin room (prices vary). Rooms are allocated on a first-come, first-served basis, with sea-facing rooms offered first.
Thailand Retreat
Each open-plan eco-house is uniquely designed and includes a mini-bar, complimentary tea/coffee, filtered water, hammock, and lounges. You will enjoy private dining and priority access to the yoga shala throughout your stay. The tall houses are shared accommodation, but you can request a private room or share with a companion. Please see the main Thailand retreat page for more detailed room info.
Switzerland Retreat
The accommodation is a shared house offering both shared and private rooms. All rooms share bathroom facilities. For more details, please visit the Switzerland Retreat page.
Can I book a room for myself?
Single occupancy private rooms are available for an additional surcharge. Please see our website or contact us for more details.
What time is Check-in & Check-out?
El Canuelo Retreat
Check-in: 12 pm – 4 pm. Please arrive within this window as we have a welcome circle and dinner planned that you won’t want to miss.
Check-out: 10 am
Santillan Retreat
Check-in: 3 pm
Check-out: 10:30 am
Thailand Retreat
Check-in: 12 pm
Check-out: 10 am
Switzerland Retreat
Check-in: 3 pm
Check-out: 10 am
Does the accommodation have Wi-Fi?
Yes, Wi-Fi is available throughout all properties including guest rooms. We encourage you to switch off devices as much as possible to disconnect, but understand you may need to stay connected and won’t be made to feel guilty for using technology—just please use it mindfully.
What do we need to bring?
Please check the detailed packing list for your specific retreat, which we will provide before arrival. In general, bring comfortable clothes for yoga and suitable footwear for nature walks. We provide all yoga equipment, but feel free to bring your own.
What travel insurance should we buy?
We recommend comprehensive travel insurance that covers your holiday, including accidental damage to the property. You will be liable for any damages you cause, so insurance offers peace of mind.
INSURANCE
We strongly recommend that you purchase comprehensive travel insurance to cover your retreat. This should include protection for trip cancellations, medical emergencies, personal belongings, and accidental damage to the accommodation.
One trusted provider we suggest is Allianz Assistance UK, which offers a range of policies suitable for international travel and retreats.
Please ensure your policy covers all activities you plan to take part in during your retreat.
When is the full payment due?
A non-refundable deposit is required at booking. The remaining balance is due 8 weeks before the retreat. We will send a reminder before the deadline.
How do we get to the accommodation?
El Canuelo Retreat
You can rent a car or arrange a taxi. We offer a recommended taxi service and can help organise group travel to reduce costs. Please note transport is not included in the retreat package and will cost approximately €50 for a return journey.
Santillan Retreat
Please contact the accommodation directly for travel advice. If you don’t get a response, reach out to us for assistance.
Thailand Retreat
Your travel from the airport to the accommodation is included in the retreat rate, except your return taxi to your next destination.
Switzerland Retreat
We will assist you with travel arrangements, but you will need to purchase your transport yourself. For more info, please see the Switzerland Retreat page.